News

See our media centre for press office contact details, or sign up to Ombudsman News, our regular newsletter for people interested in financial complaints, and how to settle or prevent them.

We're consulting on proposed changes to reporting business-specific complaints data

6 March 2023

We've published a consultation on proposed amendments to the way we report business-specific complaints data.

Outcomes code consultation Complaints data Press release Consultations and responses

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Financial Ombudsman Service publishes its latest quarterly complaints data

15 February 2023

The Financial Ombudsman Service has published its complaints data on financial products for October – December 2022 (Q3).

Q3 data Complaints data Press release

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Financial Ombudsman Service publishes its latest quarterly complaints data

2 November 2022

The Financial Ombudsman Service has published its complaints data on financial products for July – September 2022 (Q2).

Complaints data Q2 data Data and Insight Press release

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