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Board minutes - December 2010 (pdf)
Published 15/12/2010 Last updated 24/09/2019
Board minutes - November 2010 (pdf)
Published 10/11/2010 Last updated 24/09/2019
Ombudsman News issue 90 (pdf)
We look at vehicle related com-plaints and banking disputes about the use of power of attorney.
Published 01/11/2010 Last updated 14/04/2021
Board minutes - October 2010 (pdf)
Published 13/10/2010 Last updated 24/09/2019
Board minutes - July 2010 (pdf)
Published 21/07/2010 Last updated 24/09/2019
Ombudsman News issue 86 (pdf)
We share a selection of recent recession-related insurance cases and look at common misunderstandings about claims made under section 75 of the Consumer Credit Act.
Published 01/06/2010 Last updated 14/04/2021
Board minutes - May 2010 (pdf)
Published 12/05/2010 Last updated 24/09/2019
Board minutes - April 2010 (pdf)
Published 14/04/2010 Last updated 24/09/2019
Annual review 2009/2010 (pdf)
Published 31/03/2010 Last updated 24/09/2019
Our plans for the year ahead 2009/2010 (pdf)
Published 30/03/2010 Last updated 24/09/2019
