Look at previous editions of Ombudsman News - our newsletter for people interested in financial complaints, and how to settle or prevent them - to catch-up on the latest:
Welcome to Ombudsman News. In this edition, we share new content on our approach to complaints about wedding insurance, business interruption insurance, and loan schemes, such as the Coronavirus Business Interruption Loan Schemes (CBILs) and Bounce Back Loan Scheme (BBLS).
Welcome to the latest Ombudsman News. We've published our annual complaints data and insight for 2020/21, and in this edition you can read about some of the key trends we've seen in a year impacted by Covid-19.
Welcome to Ombudsman News. In this edition we give an update on the appointment of our interim chief executive & chief ombudsman and new board members – and highlight some new content on our website looking at complaints involving economic and domestic abuse.
Welcome to the latest Ombudsman News. In this edition, we highlight some of the key features of our plans and budget for 2021/22, following our consultation in December 2020.
In this edition, we highlight our latest complaints data, our latest diversity, inclusion and wellbeing report, and share the news that our chief ombudsman & chief executive is to step down.
In this edition, we highlight our plans and budget consultation feedback deadline and information for consumers and business with complaints caused or impacted by Covid-19.
In this edition, we focus on our plans and budget and our opening hours over the festive period.
In this edition, we focus on our recently-published quarterly data and key trends we've seen and our annual report and accounts.
This issue shares our blogs looking at the impact of Covid-19 on complaints and SMEs, as well as changes to our Independent Assessor and board of directors.