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Financial Ombudsman Service publishes annual complaints data 2021/22

28 June 2022

The Financial Ombudsman Service has published its annual complaints data for the 2021/22 financial year.

Annual data Data and Insight

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We’ve published our complaints data from the second half of 2021

13 April 2022

Today we’ve published data showing the number of complaints we received about individual businesses between 1 July and 31 December 2021.

H2 data Data and Insight

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Ombudsman News 166

10 November 2021

Welcome to the latest edition of Ombudsman News. In this edition we share our recently published annual report and feedback statement following our recent consultation. We also have a special focus on some of our online resources for financial businesses that help support the aims of #TalkMoney Week.

Fraud and scams Data and Insight Unaffordable lending Consultations and responses

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Ombudsman News 161

28 May 2021

Welcome to the latest Ombudsman News. We've published our annual complaints data and insight for 2020/21, and in this edition you can read about some of the key trends we've seen in a year impacted by Covid-19.

Annual data Data and Insight Insights

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We’ve published our latest complaints data about individual businesses

30 September 2020

Today we’ve published data showing how many complaints we received about individual businesses between January and June 2020.

Data and Insight

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We’ve published our latest quarterly data – alongside insight about complaints related to Covid-19

26 August 2020

Today we’ve published data showing the number of complaints we received between April and June 2020. We’ve also published insight into themes we’re beginning to see in complaints resulting from Covid-19.

Data and Insight

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Ombudsman News

Our regular newsletter for people interested in financial complaints, and how to settle or prevent them.