Credit card complaints hit all time high
1 March 2024
Our latest complaints data publication shows that perceived unaffordable lending has driven complaints relating to credit cards to their highest quarterly level.
See our media centre for press office contact details.
Filter by
Ombudsman News 187
14 December 2023
In this edition, we share our latest quarterly complaints data. We also highlight our Plans and Budget Consultation for the 2024/25 financial year and our opening hours over the festive period.
Vehicle issues now account for a quarter of all financial complaints
14 December 2023
Complaints relating to vehicle issues now make up 25% of all cases, according to new data released today by the Financial Ombudsman Service.
We’ve published our complaints data from the first half of 2023
11 October 2023
Today, we’ve published data that shows how many complaints we received about financial businesses in the first half of 2023.
Motor and building insurance complaints hit five-year high
14 September 2023
Complaints about buildings, car and motorcycle insurance have reached a five-year high, according to new figures published by the Financial Ombudsman Service today.
Financial Ombudsman Service publishes its latest quarterly complaints data
2 November 2022
The Financial Ombudsman Service has published its complaints data on financial products for July – September 2022 (Q2).
We’ve published our complaints data from the first half of 2022
22 September 2022
Today we’ve published data showing the number of complaints we received about individual businesses between 1 January and 30 June 2022.
Consumers warned about rise in investment scams
7 September 2022
The Financial Ombudsman Service has published its product complaints data for Q1 2022/23 (April to June 2022).
Financial Ombudsman Service publishes annual complaints data 2021/22
28 June 2022
The Financial Ombudsman Service has published its annual complaints data for the 2021/22 financial year.
1 of 2
Next
