1782 results
Filter by
For consumers
Complaints we see from consumers, about financial businesses – and how we can help.
Published 13/02/2019 Last updated 25/07/2025
Board meeting minutes
Who we are / Governance and funding
Download minutes from our board meetings.
Published 04/03/2019 Last updated 30/07/2025
FCA appoints new interim chair of the Financial Ombudsman Service
News
Today the Financial Conduct Authority (FCA) announced the appointment of Liam Coleman as interim chair to the board.
Published 28/07/2025 Last updated 28/07/2025
Correspondence
Corporate information
Formal exchanges of correspondence and information with other organisations.
Published 07/05/2020 Last updated 15/07/2025
Our work with other organisations
Who we are
Who we share information, knowledge and experience with.
Published 13/02/2019 Last updated 15/07/2025
Sign up to our newsletter
Sign up to our newsletter and be among the first to hear about our data, insights, news and career opportunities.
Published 20/02/2020 Last updated 19/08/2025
Case studies
Decisions and case studies
Browse our case studies to find out more about who we've helped, and what we've done.
Published 05/03/2025 Last updated 20/08/2025
Quarterly complaints data: Q2 2023/24
Data and insight / Our insight
The data and information on this page is about complaints received during the second quarter (Q2) of the financial year, July to September 2023/24.
Published 27/11/2024 Last updated 02/09/2025
We’ve published our complaints data about individual businesses
News
Today we’ve published data showing how many complaints we received about individual businesses between January to June 2019.
Published 11/09/2019 Last updated 27/01/2021
Common myths about 'Section 75'
Data and insight / Our insight
Common misconceptions around ‘Section 75’ claims can affect customers’ chances of a refund. This myth-busting guide aims to help improve understanding of how it works.
Published 24/10/2024 Last updated 24/10/2024
