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Information for customers of Berkeley Burke SIPP Administration Limited
News
We are aware of the recently announced news that Berkeley Burke SIPP Administration (BBSAL) has gone into administration.
Published 18/09/2019 Last updated 27/01/2021
Beware ‘ghost broker’ scams this Halloween
Data and insight / Our insight
Beware so-called 'ghost brokers' on social media - they claim to act as insurance intermediaries but are online fraudsters who offer fake insurance deals.
Published 31/10/2024 Last updated 31/10/2024
Critical illness too narrowly defined by insurer
Decisions and case studies / Case studies
Helen came to us when her insurer wouldn't pay out on her claim because her heart condition didn't exactly match their definition.
Published 16/07/2023 Last updated 11/07/2025
Motor finance complaints workshop
News
A workshop on motor finance complaints run by senior case handlers from the Financial Ombudsman Service.
Published 07/10/2019 Last updated 27/01/2021
Quarterly complaints data: Q2 2024/25
Data and insight / Our insight
View quarterly product complaints and services data about complaints received between July and September 2024.
Published 27/11/2024 Last updated 18/03/2025
Affordability complaints workshop
News
A workshop on complaints about affordability in consumer credit run by senior case handlers from the Financial Ombudsman Service.
Published 07/10/2019 Last updated 27/01/2021
IFA roundtable discussion - Cambridge
News
This event is part of a series of conversations we’ve been having with small groups of financial advisers across the country.
Published 22/10/2019 Last updated 27/01/2021
Small business workshop - Liverpool
News
A free, practical workshop for smaller businesses covered by the Financial Ombudsman Service
Published 29/11/2019 Last updated 27/01/2021
Mis-matched repairs after caravan damage
Decisions and case studies / Case studies
Laura contacted us when her insurer said they couldn’t find matching units to repair her damaged caravan.
Published 05/04/2019 Last updated 11/07/2025
Consultation opens on our strategic plans and budget for 2020/2021
News
Today we’ve published a public consultation on our proposed plans and budget for 2020/2021 and our future strategy, looking ahead to 2025 and beyond.
Published 16/12/2019 Last updated 27/01/2021
