We’ve published our annual report and accounts 2019/20
5 November 2020
We’ve published our annual report and accounts for the 2019/20 financial year today.
See our media centre for press office contact details, or sign up to Ombudsman News, our regular newsletter for people interested in financial complaints, and how to settle or prevent them.
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Ombudsman News issue 154
28 October 2020
Welcome to our latest Ombudsman News. Here you can read our latest blogs looking at the impact of Covid-19 on complaints and SMEs, as well as our apprenticeship programme and changes to our Independent Assessor and board of directors.
FCA, FSCS and Financial Ombudsman Service publish joint statement on German Property Group (also known as Dolphin Capital/Dolphin Trust/Red Rock), together referred to as “GPG”
8 October 2020
A number of companies in the overseas investment scheme, German Property Group (also known as Dolphin Capital/Dolphin Trust/Red Rock), together referred to as “GPG” have recently entered preliminary bankruptcy proceedings in Germany.
We’ve published our latest complaints data about individual businesses
30 September 2020
Today we’ve published data showing how many complaints we received about individual businesses between January and June 2020.
Financial Ombudsman Service’s Board appoints new Independent Assessor
26 August 2020
The Financial Ombudsman Service announces that Dame Gillian Guy has been appointed as its new Independent Assessor.
Ombudsman News issue 153
26 August 2020
Our latest Ombudsman News covering our Covid-19 insight and our latest Q1 2020/21 complaints data.
We’ve published our latest quarterly data – alongside insight about complaints related to Covid-19
26 August 2020
Today we’ve published data showing the number of complaints we received between April and June 2020. We’ve also published insight into themes we’re beginning to see in complaints resulting from Covid-19.
Elevate Credit International Limited (trading as Sunny)
29 June 2020
On 29 June 2020, Elevate Credit International Limited (trading as Sunny) went into administration.
Ombudsman News issue 152
5 June 2020
You can read our annual complaints data and insight, as well as our strategy for the next five years.
