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Baroness Manzoor CBE reappointed Chair of the Financial Ombudsman Service
News
The Financial Conduct Authority (FCA), with the approval of the Treasury, has reappointed Baroness Manzoor CBE as Chair of the Financial Ombudsman Service.
Published 30/01/2023 Last updated 30/01/2023
Financial Ombudsman Service publishes its latest quarterly complaints data
News
The Financial Ombudsman Service has published its complaints data on financial products for October – December 2022 (Q3).
Published 15/02/2023 Last updated 15/06/2023
Advice for consumers impacted by Flybe entering administration
News
We are aware of the recently announced news that Flybe has gone into administration.
Published 10/02/2023 Last updated 10/02/2023
Diversity, inclusion and wellbeing: our progress in 2022
News
Financial Ombudsman Service publishes report on diversity, inclusion and wellbeing for 2022.
Published 28/02/2023 Last updated 28/02/2023
We're consulting on proposed changes to reporting business-specific complaints data
News
We've published a consultation on proposed amendments to the way we report business-specific complaints data.
Published 06/03/2023 Last updated 15/06/2023
Financial Ombudsman Service publishes Feedback Statement on outcome reporting consultation
News
Financial Ombudsman Service publishes Feedback Statement on outcome reporting consultation
Published 03/04/2023 Last updated 15/06/2023
Ombudsman News 180
News
Welcome to the latest edition of Ombudsman News. In this edition we share our recently published Feedback Statement following consultation and our Plans and Budget for 2023/24. We also highlight the changes to our award limits and share details of roles we’re currently recruiting for.
Published 04/04/2023 Last updated 04/04/2023
Financial services regulatory family publishes its Wider Implications Framework annual report for 2022
News
The financial services regulatory family re-launched the Wider Implications Framework in 2022, to achieve better outcomes for consumers, firms and the industry as a whole, through building on existing collaborative work.
Published 18/04/2023 Last updated 03/11/2023
Financial Ombudsman Service warns of credit hire risks
News
Motorists who do not understand the risks of credit hire could face bills of tens of thousands of pounds the Financial Ombudsman Service has warned today.
Published 05/07/2023 Last updated 05/07/2023
Ombudsman News 183
News
Welcome to the latest edition of Ombudsman News. In this edition we highlight our recent blog on Section 75 and chargeback complaints, our updated guidance for financial businesses on bank account closures and a reminder of the Consumer Duty. You can also read about the help our Business Support Hub can provide.
Published 10/08/2023 Last updated 10/08/2023
