Our plans and budget for 2021/22
31 March 2021
Today we’ve published our plans and budget for the financial year 2021/22.
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Ombudsman News 158
12 March 2021
In this edition, we highlight our latest complaints data, looking at product-specific and business-specific complaints. We also highlight our latest diversity, inclusion and wellbeing report.
Our diversity, inclusion and wellbeing report 2020
12 March 2021
We’ve published our diversity, inclusion and wellbeing report 2020.
Caroline Wayman to step down as chief ombudsman & chief executive at the Financial Ombudsman Service
10 March 2021
Caroline Wayman, chief ombudsman & chief executive of the Financial Ombudsman Service is stepping down from the role on 16 April, after 22 years in the service and nearly 7 years as chief executive.
We’ve published our latest complaints data about products and individual businesses
2 March 2021
We’ve published data showing number of complaints we received between 1 October and 31 December 2020, and how many complaints we received about individual businesses between July and December 2020.
Caroline Wayman speaks at ABI annual conference 2021
24 February 2021
Chief ombudsman & chief executive, Caroline Wayman, attended the ABI annual conference yesterday to take part in a panel discussion on the strategic and reputational challenges for insurance and long-term savings in 2021.
Ombudsman News 157
25 January 2021
Welcome to our latest Ombudsman News. In this edition, we highlight our plans and budget consultation feedback deadline and information for consumers and business with complaints caused or impacted by Covid-19.
Information for Amigo customers
21 December 2020
We are aware Amigo Holdings PLC has made an application to the FCA for a DISP waiver.
Ombudsman News 156
17 December 2020
Welcome to our latest Ombudsman News. In this edition, we focus on our plans and budget and our opening hours over the festive period.
