Information for customers of Indigo Michael Limited (known as SafetyNet and Tappily)
10 January 2023
On 9 January 2023, Indigo Michael Limited (best known by its trading names, SafetyNet and Tappily) went into administration.
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Ombudsman News 177
19 December 2022
Welcome to the latest edition of Ombudsman News. In this edition we share our plans and budget consultation for 2023/24 and our newly published online guidance for consumers and financial businesses about financial difficulties in mortgages. We also highlight our opening hours over the Christmas period.
Financial Ombudsman Service publishes consultation on strategic plans and budget for 2023/24
16 December 2022
The Financial Ombudsman Service has today published a consultation on its strategic plans and budget for 2023/24.
Ombudsman News 176
2 December 2022
Welcome to the latest edition of Ombudsman News. In this edition we highlight our recent motor insurance event for insurers and brokers and our blog about issues we’re seeing in vehicle theft claims. We also share our Annual Report and Accounts for 2021/22 and our Future Funding Feedback Statement.
Information about the FCA’s redress scheme for members of the British Steel Pension Scheme (BSPS)
28 November 2022
The financial services regulator, the Financial Conduct Authority (FCA) has today published details of a redress scheme for former members of the British Steel Pension Scheme (BSPS).
Our roundtable discussion on motor insurance complaints
28 November 2022
We hosted a roundtable discussion on motor insurance last week led by Rachel Lam, Ombudsman Leader and Head of Practice for motor insurance. The aim was to share insight with insurers and brokers about the cases we’re seeing and our approach to complaint-handling.
Financial Ombudsman Service publishes its Annual Report and Accounts 2021/22
21 November 2022
The Financial Ombudsman Service has today published its Annual Report and Accounts for 2021/22.
Financial Ombudsman Service publishes Feedback Statement on Future Funding Discussion Paper
16 November 2022
The Financial Ombudsman Service has today published its Feedback Statement on its Future Funding Discussion Paper.
Financial Ombudsman talks about new Consumer Duty at ABI’s event
10 November 2022
Ombudsman Leader, Constance Chinhengo, attended the ABI’s Webinar on 8 November on the Consumer Duty – From principle to practice: product value and customer communications.
