Award limits increase
20 March 2023
The Financial Conduct Authority (FCA) has confirmed the increase to our award limits.
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Financial Ombudsman at Treasury Select Committee meeting
16 March 2023
Abby Thomas, our Chief Executive and Chief Ombudsman, and Baroness Manzoor CBE, Chair of the Financial Ombudsman, joined a session with the Treasury Select Committee earlier this week.
Ombudsman News 179
7 March 2023
Welcome to the latest edition of Ombudsman News. In this edition we highlight the role of the Business Support Hub, the new name for our helpline for financial businesses and consumer representatives. We also share our latest data, covering complaints about financial products and services.
We're consulting on proposed changes to reporting business-specific complaints data
6 March 2023
We've published a consultation on proposed amendments to the way we report business-specific complaints data.
Diversity, inclusion and wellbeing: our progress in 2022
28 February 2023
Financial Ombudsman Service publishes report on diversity, inclusion and wellbeing for 2022.
Financial Ombudsman Service publishes its latest quarterly complaints data
15 February 2023
The Financial Ombudsman Service has published its complaints data on financial products for October – December 2022 (Q3).
Advice for consumers impacted by Flybe entering administration
10 February 2023
We are aware of the recently announced news that Flybe has gone into administration.
Baroness Manzoor CBE reappointed Chair of the Financial Ombudsman Service
30 January 2023
The Financial Conduct Authority (FCA), with the approval of the Treasury, has reappointed Baroness Manzoor CBE as Chair of the Financial Ombudsman Service.
British Steel pension redress scheme legal challenge
20 January 2023
The Financial Conduct Authority (FCA) has released a statement about a legal challenge to the redress scheme for former British Steel Pension Scheme (BSPS) members.