What’s fair when it comes to complaints about fraud?
21 August 2018
Each year we receive thousands of complaints in the wake of banking fraud and scams.
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Preventing modern slavery and trafficking
25 July 2018
The Modern Slavery Act requires organisations over a certain size to report yearly on what they’ve done to ensure they help prevent acts of modern slavery and trafficking from occurring within their business or supply chains.
Independent review
12 July 2018
Earlier this year our non-executive board commissioned an independent review of our service to look at where we might be able to do things better.
A warning about scammers
27 June 2018
We’ve heard that a number of people have recently received calls from scammers claiming to be from the Financial Ombudsman Service.
Our annual review 2017/2018
30 May 2018
Today sees the publication of our annual review, which reflects the achievements of our service in 2017/2018.
Have you been affected by the problems at TSB?
25 May 2018
We’ve been getting lots of questions about the recent computer troubles at TSB.
Our plans for 2018/19
28 March 2018
Today we’ve published our plans for the financial year 2018/2019, following formal consultation with our stakeholders.
Ombudsman publishes latest complaints data on individual financial businesses
27 March 2018
The Financial Ombudsman Service has published its latest six-monthly complaints data on individual business and groups today.
Channel 4 Dispatches
12 March 2018
The Dispatches programme on the work of the Financial Ombudsman Service gives an unfair impression of us.
